Payment and shipping

Shipping Policy

 

Shipping Policy

We currently deliver across India to all metros and certain non-metro cities. We have tied up with a reliable logistics partner that ensures reliable delivery of non-perishable items across cities. For perishable goods, we have our own logistics team that will pick your products from the vendor and hand deliver it to you (This service is currently available only within Bangalore). We try our very best to ensure that there are no delays in shipments, but sometimes it's beyond our control.

 Shipping Time

Since most of the products are made to order, we allow the vendors to decide on the lead time they require. This time is indicated alongside each product and reflects in the checkout page. Typically the lead time is 2-4 days.

The logistics partner gets a notification once the vendor has your product ready for dispatch. They will then pick it up from the vendor and deliver it to you between 8am to 9pm on all days Monday to Saturday.

We ship on all days (Monday to Saturday) except Sundays and public holidays.

If you feel that the packaging of the product is tampered or damaged at the time of delivery, please refuse to accept delivery of the product and contact us immediately at wecare@indiatree.in , mentioning your order reference number. We shall ensure a replacement delivery is made to you at the earliest.

In case your shipment is delayed:

In case there is a delay, please send us an email on wecare@indiatree.in with your order number.

In the unfortunate scenario that your shipment has been misplaced or lost enroute, we can either resend the order to you (if the same products are still in stock), or issue a credit note to you, or reimburse the amount completely to you.

The cost and delivery time of your order are estimated online at the checkout.
The estimation is performed according to the weight of items and their destination.

 

We deliver orders anywhere in India, Canada & U.S. and to 230 countries all over the world.
 

If your order total amounts to

3000$ or more,

we will deliver your order to any place in the U.S. or Canada

FOR FREE

Shipping methods

A courier can deliver your order right to your doorstep.
You can also receive your order in one of Customer Pick Up Centers.
 
 

Payment

Pay the courier on delivery.
Pay with a Visa or Master Visa card either when you place an order in our store, or right on delivery—the courier has the terminal.
Print and pay the receipt, then send the scanned copy of the received payment document to sales@example.com.
Cashless payment (invoices). This method is best for organizations. Place an order, print the received invoice, pay it, and contact us to know the order delivery date.
Payment via mobile phone
 
Track Order